Does the Play Store reject your credit card when you try to make a payment? Do you have doubts as to why this happens? You are in the right place, in this article we will explain the main reasons why the Play Store does not accept your card. We will give you some tips to solve the problem, as well as the ways that exist to buy or pay in the play store, among other things.
What Payment Methods Does Google Play Accept?
Google play is one of the platforms that has evolved the most, currently covering a wide variety of payment methods. In this way, a greater number of people can access your services and products. Among the payment methods that Google Play accepts in Mexico, there are debit and credit cards, which correspond to the following:
- Visa
- Visa Electron
- American Express
- MasterCard
- Discover
- JCB
Why can’t I Buy with my Credit Card on Google Play?
- There can be several reasons why the Play Store does not accept your card, below we mention the main ones with their possible solutions:
- You may have made a typographical error when entering your card number or card verification code. In this case, try to enter them again and make sure you have typed them correctly. For this, it is recommended that you have your credit card at hand.
- Expiration of your credit card. You must verify that your card is still valid, for this you can check the expiration date that is included in the plastic. Generally, the month and year of validity are indicated, the day is not indicated, however, you should know that the cards expire on the last day of the indicated month.
- Your card details are incorrect. There is also the possibility that you have incorrectly entered some of your card information when registering your payment method in google play. In this case, you must check that your data is correct, if any is not, you must correct it. We invite you to continue reading this article, as later we will show you how to update your payment method details in google play.
- The billing address you provided does not match the one on file with the banking institution. In this case, you should check that the google pay billing address matches the one your bank has on file.
There is also the possibility that some paid applications may not be available in your country, so please check before paying.
If you have verified that your data is correct and the problems persist, we recommend that you contact your bank.
How to Solve Payment Problems in Google Pay
If when you try to pay for a service or product on Google Play your card is rejected, you can try to solve the problem through the following measures:
Verify that your payments profile is activated. For this you must enter the google pay web portal and log in, select the alert icon that corresponds to a bell. In case there is a red alert, you must capture the data corresponding to your payment method and they will send you a response via email. In the email they will indicate the problems found and offer you solutions to the problem.
Correct the Information of this Card or Try with Another in Google Play
In case your credit or debit card details are incorrect, you can try other payment methods. For this, you must enter the virtual google play store and go to the product you want to purchase. Click on the price, as well as on the arrow next to the payment method, a list with the payment methods will be displayed. Now you just have to select another or add a new one and finalize the transaction. In addition to the payment methods corresponding to bank cards, Google Play also offers you the options to pay with Paypal or redeem a code. In case you have these options.
How to Update Payment Method Data in Google Pay
If the details of your payment method in google pay are incorrect, or you simply want to add a new one, be it a credit or debit card. You only have to enter the google pay internet portal and perform the following actions:
Look for the payment methods option that is usually found at the top, you can also find the option in the Menu.
Then click on the Edit option.
Now you can correct the card data corresponding to CVC, expiration date, address and name of the holder. If you have problems editing your details, you should contact customer support. To update the CVC and the expiration date, you just have to click on correct and enter the correct data.